Help Center Billing
Most Common Articles
- How do I cancel my Pro subscription's auto-renewal?
- Does ToneGym offer discounts?
- Can I get a bundle package price for ToneGym & SoundGym?
- Can I get a refund?
- What are the payment options for a Pro subscription?
- What happens after I cancel the auto-renewal of my Pro subscription?
Additional Articles
- What currency are the prices in?
- Am I eligible for a refund?
- Why are my payments failing?
- My payment is failed. What can I do?
- Do you store my credit card information?
- How do plan upgrades work?
- I just paid - Where is my full access?
- Can I change my Pro subscription?
- What happens when I cancel my ToneGym Pro subscription?
- What are ToneGym Pro Membership accepted payment methods?
- Paypal payment doesn't go through. What can I do?
- Can I Update my Payment Method?
- How can I tell what is my subscription auto-renewal date?
- Where can I get a receipt for my payment?
- Can I suspend my subscription?
- Why have I been charged?
- What do I do if my payments are failing?
- Do I need to pay taxes on my ToneGym purchases?
- Where can I find an invoice for my Pro subscription?
- Do you offer an educational discount for students or teachers?
- Can I use multiple discounts?
- I can't see my refund / didn't receive my refund
- Why can`t I pay for a Lifetime membership with my credit card?
- Why is tax being added to my Lifetime membership purchase?
